Privacy Policy

Kersh Flooring ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, why we collect it, and what rights you have over it. We are the data controller for the information described below.

Who we are

Kersh Flooring, 14 Redbrow Hollow, Compstall, Stockport SK6 5GF. Telephone 07762 563553. Email info@kershflooring.com.

Information we collect

• Your name, phone number, email address and property address.
• Details of the work you are enquiring about, such as room sizes, timber preference and preferred dates.
• Records of our correspondence, quotations, invoices and payment references.
• Basic technical data from your visit to this website, such as pages viewed and general location, where you have accepted analytics cookies.

How we use it

• To prepare and send you a quotation.
• To arrange surveys, deliveries and installation dates.
• To carry out the work and honour our workmanship warranty.
• To keep accounting records as required by law.

Our lawful bases are performance of a contract, our legitimate interest in responding to enquiries and running the business, and compliance with legal obligations such as tax record keeping.

Sharing your information

We do not sell your data. We share it only where necessary with timber and material suppliers fulfilling your order, our accountant, and service providers who host this website or handle payments. All are required to keep your information confidential.

How long we keep it

Enquiries that do not become jobs are deleted within 12 months. Completed job records and financial documents are kept for six years to meet HMRC requirements and to support warranty claims.

Your rights

You may ask for a copy of your data, ask us to correct or delete it, object to processing, or ask us to restrict it. Contact us at info@kershflooring.com and we will respond within one month. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

Details of the cookies this site uses are set out in our Cookies Policy.

Changes

We may update this policy from time to time. The date at the top of the page shows when it was last revised.